Data Privacy Policy

We are King Johnnie Casino. This Privacy Policy describes how we collect, use and protect personal and technical data when you use our website, mobile site and account services. It covers account registration, deposits and withdrawals, KYC checks, gameplay activity and support interactions. The page explains what types of information we hold, how that information is processed, who may receive it, and the rights you have to access, correct or remove your data. Read this policy before creating an account or submitting documents to your profile.

Types of data collected

Personal data: name, date of birth, address, email, phone, ID documents for KYC. Technical data: IP address, device identifiers, browser, operating system, session logs. Transactional data: deposits, withdrawals, payment method details (PayID, POLi, cards, crypto), wager and win history. Support records: chat transcripts and emails. Minimal data is collected where possible and only to the extent required for account operation and legal checks.

How information is used

Account creation and verification. Processing deposits and withdrawals. Fraud prevention, KYC and AML checks. Game play records and bonus eligibility. Customer support and dispute resolution. Compliance with legal and regulatory requests. We do not use personal data for marketing unless you opt in; marketing communications can be managed via account settings.

Data protection and security practices

Data in transit is encrypted using TLS. Site certificates are provided by recognised providers. Stored personal data is protected with industry-standard controls and access restrictions. KYC documents are retained only as required by law. Regular security reviews are performed. Access to sensitive data is limited to authorised personnel and authorised third-party processors.

Cookies and tracking technologies

We use cookies and similar technologies for session management, fraud detection, performance and analytics, and optional marketing. Session cookies are required for login and gameplay. Persistent cookies enable preferences and language. Third-party cookies may be used by analytics and advertising partners. You can control cookies via your browser settings; disabling some cookies may affect site functionality.

User rights regarding data

Access: request a copy of personal data held. Correction: update inaccurate details via account settings or support. Deletion: request account closure and data erasure, subject to legal retention obligations for KYC and transaction records. Restriction/object: ask to limit processing where applicable. Portability: request export of structured personal data. Submit requests through your account or contact support; identity verification is required before fulfilling requests.

Data sharing and third parties

We share data with payment processors (including PayID, POLi, card and crypto services), identity verification providers, game and platform providers, analytics partners and legal authorities when required. Third parties process data on our behalf under contract and are bound to protect it. Data may also be disclosed to meet legal obligations or to prevent fraud and abuse.

Updates to the privacy policy

Policy changes may occur. We will publish updates on the site and notify account holders of material changes via in-site notifications. Continued use after changes constitutes acceptance of the revised policy. Check this page periodically for the latest version and the effective date.