Full Terms and Conditions
We present these Terms and Conditions to set out the rules that govern use of our site and services. The page explains account obligations, eligibility, payments, bonuses and the relationship between us and users. Read these terms carefully before creating an account, making deposits or participating in promotions. Access and use of the platform indicates acceptance of these terms, and the rules here apply alongside any applicable law. Contact support for clarification on any point before transacting.
Account responsibilities
Registration requires accurate personal details and valid contact information. Accounts must be verified by submitting ID and proof of address when requested. Keep login credentials secure and notify support immediately of unauthorised access.
Registration and verification
Complete the sign-up form with full name, date of birth, address, email and phone. We may require KYC documents before withdrawals. Account activation time varies; transactions may be withheld until verification is complete.
Account security and conduct
One account per person is permitted. Sharing accounts, collusion, fraudulent behaviour or use of bots is prohibited. Breach may result in suspension, forfeiture of funds and account closure.
Eligibility requirements
Users must be at least 18 years old. Access may be restricted by jurisdiction; services are not available in specified restricted countries. Account eligibility depends on local law and our terms. We operate under Curaçao eGaming licence 8048/JAZ where permitted.
Jurisdiction and restricted locations
Where a jurisdiction prohibits gambling or our operations, access will be blocked. It is the user’s responsibility to comply with local rules. See account settings for geo-restriction notices.
Acceptable use of the service
Use the platform for lawful gaming activity only. Do not attempt to manipulate games, exploit bonuses or interfere with site functionality. Commercial use, data scraping and unauthorised integrations are forbidden.
Prohibited activities
Attempting chargebacks, money laundering, identity theft, or running automated plays is prohibited. We reserve the right to freeze accounts and report suspicious activity to authorities.
Bonus and promotion rules
Promotions are subject to their own terms and the general bonus policy. Bonus funds may carry wagering requirements, game restrictions and max bet limits. Misuse or bonus abuse will result in forfeiture of bonus and winnings.
General principles
Activate offers using stated codes where required. Wager contributions, expiry periods and ineligible games will be set out in each promotion. Bonuses cannot be exchanged for cash until conditions are met.
Deposits and withdrawals
Supported methods include card payments, bank transfer, e-wallets and cryptocurrency. Minimum and maximum amounts, processing times and fees vary by method and location. KYC checks apply to withdrawals.
Limits and processing
Daily and monthly limits may apply. Withdrawal requests are processed after verification and subject to pending checks. We may impose hold periods where required by regulation or internal policy.
Dispute handling
Raise disputes via our support channels with full details. We aim to acknowledge complaints promptly and investigate. If resolution is not reached, parties may use available regulatory or legal remedies where applicable.
Complaints and escalation
Keep records of transactions and communications. Escalate unresolved matters to the contact listed in account support. External dispute bodies may be available depending on jurisdiction.
Updates to the terms
We may amend these terms at any time. Changes take effect on publication and continue to apply to existing accounts where permitted. Users will be notified of significant changes and continued use constitutes acceptance.
Notice and acceptance
Check terms regularly. Major updates may require explicit acceptance before continued access to certain services. Closing an account is an option if you do not agree with revisions.